FAQ | Hôtel La Joliette by Esteem Marseille

Is the hotel a good choice for a city break in Marseille?

Yes. Located in the heart of the La Joliette neighborhood, right in the heart of the Euroméditerranée district, just a stone’s throw from the Terrasses du Port, the Hôtel La Joliette by Esteem is an ideal base for a short stay in Marseille—whether you’re traveling as a couple, with family, or with friends. Its contemporary design, heated indoor pool, and soothing atmosphere make it the perfect place to explore the city.

Is the hotel suitable for a couple's stay?

Yes. The hotel is particularly well-suited for a couples’ getaway in Marseille, with its elegant atmosphere, comfortable rooms, and setting perfect for a romantic escape. The heated indoor pool and steam room let you enjoy a truly relaxing moment, whether before or after a day of exploring. Its location, just a stone’s throw from the Terrasses du Port and the Joliette neighborhood, also makes it an ideal starting point for exploring Marseille as a couple.

Is the hotel suitable for families?

Yes, the hotel is family-friendly. Its rooms can accommodate up to four people, and its location in the heart of Marseille, just a stone's throw from the Terrasses du Port, makes it a convenient base for exploring the city. The heated indoor pool is a feature that families particularly appreciate.

Is the hotel suitable for a business trip?

Yes. The hotel is ideal for business travel, with free Wi-Fi, a desk in every room, and a 24-hour front desk and concierge service. Located in the heart of Euroméditerranée, 302 meters from the Joliette metro station, it makes it easy to get around Marseille. The 24-hour fitness center, heated indoor pool, and steam room also provide the perfect setting to unwind before or after a day of work.

What are the check-in and check-out times?

Check-in is available starting at 3:00 p.m., and check-out is by 12:00 p.m.

What kind of experience can guests expect at the hotel?

Guests enjoy an authentic Marseille experience: a warm welcome, contemporary and refined design, and a prime location in the heart of the La Joliette district, just steps away from the Terrasses du Port and the Port of Marseille. The Hôtel La Joliette by Esteem combines modern comfort, a heated indoor pool, and a warm, personalized welcome.

Is the hotel accessible to people with limited mobility?

The hotel is accessible to guests with limited mobility, and a specially equipped room is available upon request.

What tourist attractions or activities are accessible from the hotel?

From the Hôtel La Joliette by Esteem, the Terrasses du Port are a 2-minute walk away, the MuCEM and Fort Saint-Jean are a 10-minute walk away, the Major Cathedral is an 8-minute walk away, and the Old Port is a 15-minute walk away. Notre-Dame de la Garde, the Château d'If, and the Calanques are easily accessible by public transportation or via a shuttle arranged through our concierge service.

What are the transportation options for getting to the hotel from the airport or the nearest train station?

The hotel is easily accessible from Marseille-Provence Airport (25 km, direct shuttle) and from Saint-Charles Station (2.5 km, Metro Line 2 to Joliette, 302 m from the hotel). Taxis and private hire vehicles are also available.

Is there a parking lot or parking available near the hotel?

The hotel works with a partner parking facility that offers special rates to our guests. Please feel free to contact the front desk for more information.

Does the hotel offer breakfast or on-site dining?

Yes. An all-you-can-eat breakfast buffet is served in the breakfast room (€19), Monday through Friday from 7:00 a.m. to 10:30 a.m. and on weekends from 8:00 a.m. to 11:30 a.m. An in-room breakfast option is also available (€21), as well as an Express Breakfast (€9.50), served from 7:30 a.m. to 12:00 p.m., seven days a week.

What services and amenities are available (Wi-Fi, swimming pool, gym, bar, etc.)?

The hotel offers free Wi-Fi in all guest rooms and common areas, air conditioning, a heated indoor pool (open 9:00 AM–10:00 PM by reservation), a free 24-hour fitness center, a bar (5:00 PM–10:00 PM), a breakfast buffet, room service, a library, secure luggage storage, and 24-hour concierge service.

Does the hotel have rooms with a view, a balcony, or a terrace?

Yes. The Deluxe Terrace Room features a private terrace, and the Deluxe Duplex Room offers a unique two-level mezzanine space. All rooms feature a contemporary and refined design (high-quality materials, warm tones, and meticulous details) for a peaceful and elegant stay in the heart of the La Joliette neighborhood.

Where exactly is the hotel located, and what are the main tourist attractions nearby?

The Hôtel La Joliette by Esteem is located at 49 Avenue Robert Schuman, in the heart of the La Joliette neighborhood, right in the heart of the Euroméditerranée district in Marseille. Nearby attractions include: the Terrasses du Port (2 min), the MuCEM (10-minute walk), the Major Cathedral (8 min), and the Old Port (15 min). Notre-Dame de la Garde, Château d'If, and the Calanques are easily accessible.

Frequently Asked Questions