Frequently Asked Questions

Are you planning a trip to Marseille and have questions about our hotel?
You’ve come to the right place!

Below, you’ll find answers to the most frequently asked questions
by our guests about Hôtel La Joliette by Esteem.
What kind of experience can guests expect at the hotel?

Guests enjoy an authentic Marseille experience: a warm welcome, contemporary and refined design, and a prime location in the heart of the La Joliette district, just steps away from the Terrasses du Port and the Port of Marseille. The Hôtel La Joliette by Esteem combines modern comfort, a heated indoor pool, and a warm, personalized welcome.

Is the hotel accessible to people with limited mobility?

The hotel is accessible to guests with limited mobility, and a specially equipped room is available upon request.

What tourist attractions or activities are accessible from the hotel?

From the Hôtel La Joliette by Esteem, the Terrasses du Port are a 2-minute walk away, the MuCEM and Fort Saint-Jean are a 10-minute walk away, the Major Cathedral is an 8-minute walk away, and the Old Port is a 15-minute walk away. Notre-Dame de la Garde, the Château d'If, and the Calanques are easily accessible by public transportation or via a shuttle arranged through our concierge service.

Is the property suitable for families, couples, or business travelers?

The hotel is ideal for couples, families, and business travelers.

What are the transportation options for getting to the hotel from the airport or the nearest train station?

The hotel is easily accessible from Marseille-Provence Airport (25 km, direct shuttle) and from Saint-Charles Station (2.5 km, Metro Line 2 to Joliette, 302 m from the hotel). Taxis and private hire vehicles are also available.

Is there a parking lot or parking available near the hotel?

Paid parking is available nearby.

Does the hotel offer breakfast or on-site dining?

A breakfast buffet is served every morning in the breakfast room.

What services and amenities are available (Wi-Fi, swimming pool, gym, bar, etc.)?

The hotel offers free Wi-Fi in all guest rooms and common areas, air conditioning, a heated indoor pool (open 9:00 AM–10:00 PM by reservation), a free 24-hour fitness center, a bar (5:00 PM–10:00 PM), a breakfast buffet, room service, a library, secure luggage storage, and 24-hour concierge service.

Does the hotel have rooms with a view, a balcony, or a terrace?

Some of our rooms feature a private terrace or a mezzanine. All rooms boast a contemporary and refined design—featuring high-quality materials, warm tones, and meticulous details—for a peaceful and elegant stay in the heart of Marseille’s La Joliette district.

Where exactly is the hotel located, and what are the main tourist attractions nearby?

The Hôtel La Joliette by Esteem is located at 49 Avenue Robert Schuman, in the heart of the La Joliette neighborhood, right in the heart of the Euroméditerranée district in Marseille. Nearby attractions include: the Terrasses du Port (2 min), the MuCEM (10-minute walk), the Major Cathedral (8 min), and the Old Port (15 min). Notre-Dame de la Garde, Château d'If, and the Calanques are easily accessible.

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